FAQ


Answers to frequently asked questions

What does LTO stand for?
It is an acronym for Loubaresse Translation Office.
How should I send the text to be translated?
Please send it by email if possible. This will enable us to give you a more accurate estimate, and will make the translation process easier.
In what format do you deliver your translations?
We usually deliver translations in Word files, but can also handle Excel and PowerPoint files.
I would like the translation to be done within 24 hours. Can you do it?
The answer to this question depends, of course, on the length and difficulty of the text, but most of the time we accept such job offers because we are used to meeting tight deadlines. Ask for a free quote. This will also help you test our responsiveness.
I would like to check the quality of a translation. Can you help me?
In addition to translation, LTO provides proofreading services. Send us your text by email, and we will get back to you quickly with an estimate.
Is the estimate equivalent to the amount I will have to pay?
Not exactly, because the estimate is based on the source text, whereas the amount you are charged is calculated based on the number of words/characters of the translated text. There may be a gap between the estimate and the actual price, although it is usually minimal. If you want to agree on a fixed price right from the start, please let us know, and we will make you an offer accordingly.
Do you provide services to translation agencies?
While dealing directly with many clients, we have also maintained excellent relations with translation agencies, which appreciate our high quality and accessible rates.
What is your policy in terms of confidentiality?
As you may have noticed, there is no information about any specific client on this website. Our strict respect for confidentiality is another reason many clients remain loyal to LTO.
We ask our translators to sign a confidentiality agreement, and do so ourselves when clients request it.
Can you give discounts?
Yes, we do offer discounts on the second order for customers who got to know us via the Internet, as well as to customers who refer us to new clients. For further information, please click on Discounts.

Free quote Tel. & Fax: +81 3 6459 7120 CONTACT
E-Mail info@ltotranslationservices.com